Cookie Policy

1.1 This Cookie Policy explains how ChatYourTrip ("we", "us", or "our") uses cookies and similar tracking technologies on chatyourtrip.com (the "Service"). It should be read together with our Privacy Policy at chatyourtrip.com/privacy and our Terms of Service at chatyourtrip.com/terms.

1.2 Non-essential cookies are only set after you actively give consent through our cookie banner. Simply continuing to browse does not count as consent, and declining does not limit your use of the Service. You can withdraw or adjust your consent at any time through the cookie settings link in the footer or the button in Section 5.

2.1 Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work, to work more efficiently, and to provide information to the website operator.

2.2 In addition to cookies, we may use similar technologies such as pixel tags, web beacons, and local storage. For simplicity, we refer to all such technologies collectively as "cookies" in this Policy.

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. They do not require your consent. Without them, core features such as logging in and maintaining your session would not work.

3.2 Analytics Cookies

These cookies help us understand how users interact with the Service so we can improve it. We use two analytics tools: Google Analytics 4 (aggregate usage statistics: pages visited, features used, how users navigate) and Microsoft Clarity (heatmaps and anonymised session replays showing how the interface is used; typed text and sensitive input are masked in replays). These cookies are only set after you consent to analytics cookies in our cookie banner.

For more information, see Google's privacy policy at policies.google.com/privacy and Microsoft's privacy statement at privacy.microsoft.com/privacystatement.

3.3 Third-Party Cookies

These cookies are set by third-party services integrated into the Service. They are governed by the privacy and cookie policies of those third parties, not by ChatYourTrip.

For information about Google's cookies and how to control them, visit policies.google.com/technologies/cookies.

4.1 We do not use cookies for:

• targeted or behavioural advertising;
• tracking you across third-party websites;
• selling or sharing your data with advertisers;
• any purpose other than those described in Section 3.

5.1 Cookie banner. When you first visit the Service, you will be presented with a cookie banner asking for your consent to non-essential cookies. You can accept all cookies, reject non-essential cookies, or customise your preferences.

5.2 Changing your preferences. You can update your cookie preferences at any time by clicking the cookie settings link in the footer of the Service, or right here:

5.3 Browser settings. You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will affect the functionality of the Service. Below are links to cookie management guidance for common browsers:

• Google Chrome: support.google.com/chrome/answer/95647
• Mozilla Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Safari: support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge: support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

5.4 Google Analytics opt-out. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

6.1 Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to be tracked. There is currently no universally accepted standard for responding to Do Not Track signals. We do not currently alter our data collection practices in response to Do Not Track signals, but we will revisit this position if a standard emerges.

7.1 We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page.

7.2 We encourage you to review this Policy periodically.

If you have any questions about our use of cookies, please contact us at:

ChatYourTrip - Email: info@chatyourtrip.com